Accordion
FAQ page
Best for
Knowledge bases and help centres — search, topics and answers on one page
Anatomy
Search field with its ⌘1 chip · Filter and a gear that keeps more than one answer open · counted topic tags · cards with a topic badge, a rich body and a helpful vote
How can we help?
Search the knowledge base or browse by topic.
Pro unlocks everything in Free plus the tools growing teams rely on. Here’s how the tiers compare:
Yes — plans are flexible and there’s no lock-in.
- Upgrades take effect immediately and we prorate the difference.
- Downgrades apply at the end of your billing cycle, so you keep Pro until then.
- Cancellations stop the next charge; your data stays accessible on Free.
You’re billed per active member. A few things worth knowing:
- Pending invites aren’t charged until accepted.
- Removing a member frees the seat instantly.
- Invoices and receipts live under
Turn on 2FA from your security settings in a few steps:
- 1Open Settings → Security.
- 2Choose Authenticator App and scan the QR code.
- 3Enter the 6-digit code to confirm, then save your backup codes.
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Pro adds SSO, audit logs and granular roles. You can export everything at any time via the API:
Deleting your workspace removes all associated data within 30 days.
Owners can hand off a workspace to another admin without downtime.
- 1Open Settings → Team & Permissions.
- 2Promote the new owner to Admin
- 3Use Transfer Ownership and confirm with your password.
Settings sections
Best for
Account and workspace panels — grouped settings that fold away
Anatomy
Grey header band with a round icon chip, title and note · white body that the header overlaps by 20px · dashed key/value rows · switches and a brand link
Two-factor authentication is enabled via an authenticator app. Review the devices signed in to your account.
Bordered items
Best for
Sidebars and narrow columns — a boxed row per question
Anatomy
12px box with a hairline and a soft 2px shadow · optional leading info mark · title that dims once open · chevron or plus, muted until you reach it
Numbered items
Best for
Onboarding and setup guides — ordered steps that open in place
Anatomy
20px number column in muted 18px · borderless row that fills and rules itself on hover · 0.8px chevron · 16px body copy
Split cards
Best for
Docs and changelogs — each step reads as its own card
Anatomy
1px frame around a header card over a body card · header overlaps the body by 20px · 20px of the body peeks while closed · numbered at 16px
Name it after the team, not the project — everything else hangs off it. You can rename it later without breaking links, and the URL follows along.
Paste a list of emails and pick one role for the whole batch. Anyone who has not accepted after seven days gets a single reminder, then the invite lapses.
Calendar, repo and chat take a minute each. Every connection is scoped to this workspace, so removing one never touches the others.
Badge items
Best for
Account settings — a status per row and a value worth copying
Anatomy
1.5px box at 16px with 21.5px of padding · faint info mark · green status badge · 32px round chevron button · key field that really copies
Receipts go to the billing contact on the day the invoice clears, with the PDF attached and a link to the full history in Settings.
Sign-in follows the verified address on the account. Changing it sends a confirmation to both the old and the new inbox.
After two failed deliveries we fall back to the backup address and flag the account so nobody loses an invoice.
Minimal items
Best for
Long-form pages — questions with nothing around them but the answer
Anatomy
No box until you hover · red plus that thins to a long minus · body indented 81px behind a 2px red rule · 16px copy at 1.5
Every export is written to the workspace drive first, then mirrored to whichever destination you connected. The copy on the drive is kept for thirty days so a failed transfer never loses the file.
Nightly, weekly and monthly runs are all available, and each one can be pointed at a different destination with its own retention window.
CSV and JSON for records, PDF for anything rendered. Large exports are split into parts and listed together under one job.
Attachment export is on the Enterprise plan.
Be first in,
and 10% off.
Join the list and we’ll email you the moment the code library and MCP server go live — with a 10% discount code to use whenever you decide to buy.
One email when it ships. No spam, and you can unsubscribe anytime.Accordion
FAQ page
Best for
Knowledge bases and help centres — search, topics and answers on one page
Anatomy
Search field with its ⌘1 chip · Filter and a gear that keeps more than one answer open · counted topic tags · cards with a topic badge, a rich body and a helpful vote
How can we help?
Search the knowledge base or browse by topic.
Pro unlocks everything in Free plus the tools growing teams rely on. Here’s how the tiers compare:
Yes — plans are flexible and there’s no lock-in.
- Upgrades take effect immediately and we prorate the difference.
- Downgrades apply at the end of your billing cycle, so you keep Pro until then.
- Cancellations stop the next charge; your data stays accessible on Free.
You’re billed per active member. A few things worth knowing:
- Pending invites aren’t charged until accepted.
- Removing a member frees the seat instantly.
- Invoices and receipts live under
Turn on 2FA from your security settings in a few steps:
- 1Open Settings → Security.
- 2Choose Authenticator App and scan the QR code.
- 3Enter the 6-digit code to confirm, then save your backup codes.
Data is encrypted in transit (TLS 1.3) and at rest (AES-256). Pro adds SSO, audit logs and granular roles. You can export everything at any time via the API:
Deleting your workspace removes all associated data within 30 days.
Owners can hand off a workspace to another admin without downtime.
- 1Open Settings → Team & Permissions.
- 2Promote the new owner to Admin
- 3Use Transfer Ownership and confirm with your password.
Settings sections
Best for
Account and workspace panels — grouped settings that fold away
Anatomy
Grey header band with a round icon chip, title and note · white body that the header overlaps by 20px · dashed key/value rows · switches and a brand link
Two-factor authentication is enabled via an authenticator app. Review the devices signed in to your account.
Bordered items
Best for
Sidebars and narrow columns — a boxed row per question
Anatomy
12px box with a hairline and a soft 2px shadow · optional leading info mark · title that dims once open · chevron or plus, muted until you reach it
Numbered items
Best for
Onboarding and setup guides — ordered steps that open in place
Anatomy
20px number column in muted 18px · borderless row that fills and rules itself on hover · 0.8px chevron · 16px body copy
Split cards
Best for
Docs and changelogs — each step reads as its own card
Anatomy
1px frame around a header card over a body card · header overlaps the body by 20px · 20px of the body peeks while closed · numbered at 16px
Name it after the team, not the project — everything else hangs off it. You can rename it later without breaking links, and the URL follows along.
Paste a list of emails and pick one role for the whole batch. Anyone who has not accepted after seven days gets a single reminder, then the invite lapses.
Calendar, repo and chat take a minute each. Every connection is scoped to this workspace, so removing one never touches the others.
Badge items
Best for
Account settings — a status per row and a value worth copying
Anatomy
1.5px box at 16px with 21.5px of padding · faint info mark · green status badge · 32px round chevron button · key field that really copies
Receipts go to the billing contact on the day the invoice clears, with the PDF attached and a link to the full history in Settings.
Sign-in follows the verified address on the account. Changing it sends a confirmation to both the old and the new inbox.
After two failed deliveries we fall back to the backup address and flag the account so nobody loses an invoice.
Minimal items
Best for
Long-form pages — questions with nothing around them but the answer
Anatomy
No box until you hover · red plus that thins to a long minus · body indented 81px behind a 2px red rule · 16px copy at 1.5
Every export is written to the workspace drive first, then mirrored to whichever destination you connected. The copy on the drive is kept for thirty days so a failed transfer never loses the file.
Nightly, weekly and monthly runs are all available, and each one can be pointed at a different destination with its own retention window.
CSV and JSON for records, PDF for anything rendered. Large exports are split into parts and listed together under one job.
Attachment export is on the Enterprise plan.
Be first in, and 10% off.
Join the list and we’ll email you the moment the code library and MCP server go live — with a 10% discount code to use whenever you decide to buy.
One email when it ships. No spam, and you can unsubscribe anytime.